These Terms of Service govern the access to and use of all services provided by Evocon OÜ (“Evocon”), including any trial, paid subscription, or otherwise granted access.

The Terms of Service, together with the Data Processing Agreement and Hardware Sales Agreement (where applicable), are binding on all users and customers of Evocon’s services from the moment they access or use any part of the Service, including during a free trial period.

By using or accessing the Service, or by permitting any user to do so, you acknowledge and agree to be bound by these Terms and all related policies referenced herein.

Governing Terms

Evocon provides its services under two contractual frameworks, depending on when the Customer first engaged with the Service.

1. For Customers signing 2026 onward
For all new Customers, the governing documents are:

These documents apply together and form the complete legal framework for accessing and using Evocon’s services.

2. Customers under the Software License Agreement
Customers who previously entered into a Software License Agreement continue to operate under that agreement and its annexes for the duration of their contract.

The contract remains valid and binding until the Customer migrates to the new contractual framework or the contract is otherwise terminated.

Trial Terms

  1. Trial Period. The trial period is a 30-day period, starting on the day Customer actually starts using the services provided by Evocon, i.e. from the moment the service is up and running.
  2. No Service Fees. The Customer will not be charged for the usage of the service during the trial period.
  3. Hardware. The Customer will not pay for the ordered hardware used for services during the trial period, provided the hardware is returned to Evocon within 14 days from the end of trial period in resaleable condition. The Customer is responsible for shipping fees of returns. In the event the Customer does not start utilizing the granted trial within 30 days from the receipt of the hardware, the Customer shall return the hardware to Evocon within 3 days after the end of such 30-day period, provided the Hardware is in a resaleable condition. In the latter case the Customer is responsible for the shipping fees of returns and shall also compensate to Evocon the delivery and insurance fees Evocon paid for delivering the hardware to the Customer.
  4. Access to Services after trial period. The Customer’s access to the services will be canceled at the end of the trial period, unless the Customer subscribes to chargeable services.
  5. Contactsinfo@evocon.com

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